Privacy Policy

United Way of New York City (“UWNYC”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (the “Privacy Policy”).

This Privacy Policy is designed to provide you with information about how we collect, store, and use non-personally identifiable and personally identifiable information obtained through our website. By visiting our website, you are accepting the practices described in this Privacy Policy. UWNYC reserves the right to change this Privacy Policy at any time by posting such change here. Your continued use of the website after such change is made constitutes acceptance of and agreement to be bound by the terms of the Privacy Policy as modified. 

This Privacy Policy applies to all our websites and our ePledge system. All such use, including any dispute relating to privacy, is subject to this Privacy Policy and the applicable Terms of Use. UWNYC is not responsible for the privacy policy or content of any third party website linked to our website. Please check with these third party organizations or companies for their specific privacy policies.

Information We Collect About You
If you make an online donation or other online payment, we may collect and maintain the following information from you, including, but not limited to:

  • Name
  • Email Address (personal and/or work)
  • Mailing/Billing Address
  • Credit Card (Account #, Type, Expiration, CVC)
  • Home or Daytime Phone Number
  • Home Community
  • Interests & Concerns
  • Agency Name to which a pledge is directed
  • Contribution Amount
  • Opt-in to United Way affinity groups, leadership giving levels and communications

We also collect information on the dates and times you visit our site using standard tracking software. We reserve the right to collect and store any information you enter on our website or provide to us in some other manner. However, we do not store credit card information after we transmit it securely and encrypted to a third party processor. Additionally, any information you provide in an application to join BoardServeNYC may be transferred to the BoardServeNYC website and will follow the BoardServeNYC privacy policy.

Log Information
Whenever you visit our website, our servers automatically collect and store information from your browser. This information may include your IP address, browser type and language, Internet service provider (“ISP”), website request, log-in or access dates and times, the referring website address or page, the content of any undeleted cookies your browser previously accepted from our website, cookies that may uniquely identify your browser, platform type and number of mouse clicks. Log files are not shared externally. We use the the aggregated information to measure the number of visits to our site, the average time spent on our site, the number of pages viewed, and various other site statistics. The monitoring helps us to provide a more useful and engaging online experience to visitors and helps us improve the quality of our content.

When you visit our website, we may assign your computer one or more cookies. Cookies are very small files with strings of characters that are placed on your computer and uniquely identify your browser. Cookies facilitate access to our website, allow us to save user preferences and track user trends and enhance the proper operation of our website and your online experience. Please note that through these cookies, we may automatically collect information about your online activity on our website such as searches you conduct and services you use on our website and the links you click. The cookies will only be used to obtain non-personal information to improve your online experience. No other information is stored in these cookies. You can always set your browser to warn of cookies being placed, and then choose which cookies to accept.

Web Beacons
Our website may use web beacons. Web beacons are small transparent graphic images often used in tandem with cookies to track your use of the website and enhance your individual online website experience by collecting a limited set of information about website visitors. Web beacons may also be used in e-mail communications in order to understand user behavior, such as whether messages have been opened and acted upon.

Your Communications
When you send an e-mail to our webmaster or a message through our website, we store those communications in order to respond to your inquiries and enhance user service.

Links to Internal Webpages
Links on our website may be formatted in a manner that enables us to track who is clicking the links by IP address, as well as when and how often the links are clicked in order to improve our content and service.

Links to Other Sites
Our website may contain links to third party websites operated by individuals or organizations unrelated to our organization. Please be aware that we are not responsible for the privacy practices of any third party websites. These linked websites are for your convenience only. You access them at your own risk. We recommend that you review the privacy policies posted on such third party websites prior to using them.

Ways Information About You is Used
The information we collect may be used for pledge processing and follow-up communications with you, including acknowledgment letters, marketing and promotional messages, newsletters and periodic updates. We may acknowledge you by name for your donation. We may also use your information to help respond to your inquiries.

Security Procedures To Protect Your Information
Our website has industry standard high encryption security measures in place to protect the loss, misuse, and alteration of the information under our control. The payment card information is transferred with SSL encryption to a third party processor, and that information is not stored by us. Other Information that you submit through our website is transmitted to our server with SSL encryption and is then stored on a password-protected database. We also require third parties who provide services to us and may have access to customer information (such as the third parties who provide Web site, customer service, data collection, storage and reporting services and mail vendors) share our commitment to maintaining your privacy and adhere to our nondisclosure requirements. We do not under any circumstances sell or rent customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes. You should be aware, however, that “perfect security” does not exist on the internet, and third parties may unlawfully intercept or access transmissions or private communications.

Safeguarding Children Information
No one under the age of 18 is allowed to register on this website. UWNYC is committed to safeguarding our users’ online privacy and recognizes the importance of protecting the privacy of personal information, particularly that of children. UWNYC takes all required steps to protect the privacy and safety of children in accordance with the Children’s Online Privacy Protection Act (“COPPA”).

Disclosure of Your Personal Information to Third Parties
UWNYC may disclose your personal information to third parties not affiliated with UWNYC when: (i) the person submitting the information authorizes us to do so; (ii) sharing the information is a necessary operation of the website (i.e. to process credit card information); (iii) the information of BoardServeNYC applicants in a summary or aggregated (and anonymous) form to NYC Service, an office within the Office of the Mayor of New York City and a funding partner in the implementation of BoardServeNYC, or another New York City agency designated by NYC Service; or (iv) we are required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on UWNYC or its website, (b) protect and defend the rights or property of UWNYC, the website, orthe visitors to the website, and/or (c) prevent or mitigate harm or potential harm or damage to any type to visitors to the website or public. We also reserve the right to share with third parties certain pieces of aggregated, non-personal information.

Your Choices About Your Information
To make a request to opt out of receiving certain of our communications, you may write to us at:

United Way of New York City
205 E. 42nd Street, 12th Floor
New York, NY 10017

Changes to Privacy Policy
UWNYC reserves the right at any time to modify, alter or update this Privacy Policy.  Your use of the website following any changes means that you agree to follow and be bound by the Privacy Policy as changed.  Any change to this Privacy Policy shall be effective to any user who has visited the website.  It is the obligation of users visiting the website before the change to learn of any changes to the Privacy Policy since their last visit.

If you have any questions or concerns about this Privacy Policy, the practices of our website or your dealings with our website, please contact

This Privacy Policy was last revised on November 24, 2015.